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Wine Appreciation Through Education |
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| What -- or who -- is Chester Press? | |
| Chester Press is the publishing imprint of Penny Smith & Richard Best. Chester Press produces publications for The Frugal Oenophile, Parent Watch, Peers Empowering Peers, and Lifecycle Counselling. (The name Chester came from a friend's affectionate cat.) | |
| Can I find your book in stores? | |
| The The Frugal Oenophile's Lexicon of Wine Tasting Terms can be found in winery shops mainly in Niagara and Chapters/Indigo stores in Canada. It can also be purchased online through Chapters/Indigo, Amazon and Barnes & Noble. | |
| Is my personal information secure when I order online? | |
| Your personal information is collected by PayPal so we may process your order. Your information will only be used to process a current order and to provide a shipping label. Your information is not used in any other manner nor is it retained other than as a convenience to you and only at PayPal. | |
| How soon will my order ship? | |
| Your order will ship as soon as payment is confirmed, usually the same day. | |
| Do you offer discount for quantity orders? | |
| Although The Frugal Oenophile's products are already value-priced, if you wish to purchase a quantity, contact us for special pricing. | |
| Can resellers purchase at a wholesale price? | |
| We're glad to have resellers place our products in their stores. The wine Lexicon, especially, does very well at wine boutiques. Contact us for further information. | |
| What is your return policy? | |
| We can't imagine why you would want to return anything, but essentially, satisfaction is guaranteed. If you don't like it, send it back and we will refund the entire purchase price. | |
| Do you provide priority shipping? | |
| Goods are normally shipped by the cheapest method. For most situations this works just fine. If you would like rapid or priority shipping, there would be an additional cost, which would vary by level of service. Contact us if you'd like to make other arrangements for shipping. | |
| Why do you use PayPal? | |
| PayPal is one of the most widely accepted forms of online payment available today. The service is fast, convenient, secure and flexible. You register one time with PayPal, after which you can shop at any PayPal-enabled online store. PayPal provides an excellent level of service without adding unreasonably to the cost of doing business, and these savings are passed on to you. | |
| Do I have to use PayPal? | |
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PayPal is fast and safe. But if you'd rather not use online payment, just send a cheque for the total amount of your order to the address below and we will get it out to you asap. The Frugal Oenophile |
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